Yes, it's one of these threads again. Sadly this is an issue that wont just go away.
I'm a pretty patient person for the most part but getting incredibly restless after seeing no action taken against cheaters since mergers happened. I've sent in videos and they have been checked. Almost every single one of them show clear evidence that there is either hacking or the use of macros. The only thing you guys need to do is get on the game preferably at later hours when the majority of them will be sleeping and investigate. These guys bot almost all day. Some of them all day.
The problem wasn't too bad on Bellonova after pushing months back for a while and pretty much got close to sorted. GMs really cleaned the server up. However, with the recent merge with YMCK, the server has become incredibly polluted with trash. No offense to YMCK in general. I don't refer to you all, but 95% of the botters currently on our server came from YOUR server. This leads me to believe the majority doesn't give a **** about cheating on your server and completely embrace it.
Nexon, actual players botting at KSH has become a more serious problem than it ever has been. You should have nipped this ages back and really pushed patrols to make sure cheating from actual players stopped. A lot of the players that are still getting away with it are well over 220+. During events every single drill hall map is occupied by these pieces of trash and a large portion of other popular maps are also occupied. Even when it isn't an event drill hall is pretty much full of afk macroing trash. It's a disgusting sight to see.
I feel like this issue should be easier to deal with now that you have less servers to deal with since mergers. One check through drill hall will allow you to catch 10+ macroers. It only takes 30 seconds to a min to determine whether or not someone is macroing and let me tell you right now. Their macros are obvious as hell.