There are multiple issues with the chat features in game now.
1) There is a chat delay when logging on ever since the log in was "revamped". Buddies, guildies, and allimates see the announcement that a person has logged on and greet them up to 45 seconds before a person actually lands and can see chat. The chat that people enter between entering pic and landing is not visible on screen. This leads to missing greetings and people thinking that they are being ignored.
2) Guild chats become broken for a while after someone joins or leaves a guild. Noone can see anything typed by another player. Additionaly, guild chats randomly break for different people at different times. Sometimes chats show up for one person and not another or only some peoples chat will show up for others. This makes having conversations difficult. It also leads to having to make alliance chat spammy with things that should be being said in guild chat.
3) Buddy chat. multiple issues
a) If I have deleted someone off my buddy list I darn well want to keep them as deleted. I do not want them to see my chat or to see their chat. at times people will see buddy chat with no ign attached to it. I know the last time this happened it was someone who was formerly on my BL speaking on a different character.
b) There is major chat lag. Sometimes, something a person types in bl doesn't show up for anywhere from 1 to 30 min. People are getting a message about chat servers being busy.
c) Sometimes buddy chat 'breaks' also. People have whispered me asking why I did't respond and I've had to say noone has said anything in BL for 10 min.
Maplestory is suppose to be a social game. It is very difficult to play socially when it is nigh on impossible to actually be social.