Yesterday, I noticed that my Sweetwater Gloves were missing,so I sent this ticket:
6 Days ago, i did Mu Lung Dojo Ranked mode for the gloves, after receiving the gloves I equiped them to see my new range, then I put all my tradeable equips in the storage and I started to play a Mercedes. After that, i didn't log in my Wild Hunter, only one or two time for store a few potions. I did't sell or drop anything by accident, because I always put the things I don't want to sell or drop at the beginning of my inventory and always have a item at the end of my important things just to remember that after that item are my important things. Today I decided to retunr to my WH, I killed a few bosses and then I remembered that the dojo gloves were about to expire, then opened my inventory to equip my SW Gloves to do dojo again and surprise, no gloves.
Today, I received this answer:
Thank you for contacting Nexon America Customer Support.
I do understand and I am sorry to hear that you lost your Sweetwater Gloves. As a fellow gamer, I do understand how you feel when you lose even a single item. I do apologize for the inconvenience that this has caused you.
We are very sympathetic when it comes to players who have lost their hard earned items/mesos due to bugs or even accidents, however, we cannot return lost items/mesos since there is no way to prove that the items were taken or just given away.
Thank you for your patience and understanding.
Nexon America Inc.
I'm just like: WHAAAAT? o.O
These are my gloves:
They are untradeable and Platinum Scissors of Karma don't work here...
I lost my SW Gloves forever? or what should I do?