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Nexon has Excellent Customer support?
Many people have expressed their appreciation with how problems are handled in a timely friendly manner. The Live Chat and also the GM's who help with the tickets go out of their way to help fix issues, and answer questions, and help players.
Well, I'm not satisfied. And I'm not the kind of guy who bashes on maplestory without a reason.
Ever since Shade came out, I have not been able to make any new ghost character. Between the Beast Tamer and Shade release, they ended up changing the character name filter to not allow "ghost". I've sent in a ticket, I've talked to GMs, I've reached out to the MLC about this, but nothing is being done about it for the past year. It's frustrating since even a mediocre programmer could fix this issue. It's not that's something difficult to accomplish, it's that there's someone at the company that's saying no to fix this. I know customer support doesn't make all the decisions, but I wonder if they're actually passing down what the players want in individual tickets like these. I just hate how such a simple and consequence-free request is that means a lot to the player is being denied for whatever reason. Customer support may not be the one to blame, but my rage is blinding me to a point where I can't be satisfied with any part of Nexon.
P.S. To provide more insight, ever since I start playing maple almost 9 years ago, I have always made a character with it suffix as "ghost", and I have made a lot of characters since I began. For Nexon to filter the name out makes me feel like I've been banned to make any new characters. And in a way I'm letting that happen by refusing to make anymore new characters until this is fixed. So this isn't just a "it would be nice if Nexon did this" request to me, it's something that means a lot for me. I would love to make a Shade and a Kinesis this winter (not to forget all the NX I would spend should I be able to make those characters).
Jul
What MapleStory items need a character Zero with level 150?
The crafted gear from the recipes gives an added set bonus which boost your stats but unfortunately, this requires you have a high enough Smithing skill and Mining skill and lot of Purple Powders which can be expensive depending on the world you are in but otherwise
Mar
MapleStory 2 Closed Beta Schedule Revealed
Just a little early heads up, Nexon Korea released the 1st Closed Beta schedule for super cute MMORPG MapleStory 2.
Jul
Maplestory 2 Battle mage suggestions
Extend the range of Battle mage's auras to a mapwide buff (must be in a party of course). With bosses like gollux, Ra, magnus and others, it's unrealistic to expect the BaM to be able to be everywhere at the right time
Mar
Maplestory 2 Beauty Motel Wizard!
the Wizards have been a number of times the procedure monolith (?) Of the two teams Maple StoryGently release the past look.
Sep
A plea to Nexon, from a MapleStory old player
Reposted at reddit but I believe in order to get awareness, the official forums are important too.
May
I have some maplestory2 questions
I mean, we know nexon bans the IP so nexon can sell maplestory2 mesos the game rights to companies natives to those regions, but again, Maplestory in my country (Brazil) failed miserably simply because there weren't many players around
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Oct
MapleStory 2 - Simple Guide to Mount
There are things called mounts in the MapleStory 2, which can help your character get around. Here is an introduction to the mount, you can learn about the MapleStory 2 mount information in this guide.
Oct
MapleStory 2 Daily Guide - Enrich Your Every Day!
MapleStory 2 has rich gameplay and interesting settings, cute characters and amazing visual enjoyment. If you wander around the world of the game every day, but don't have a clear understanding of what you want to play or do nothing, then see the guide below, which details what you can do in MapleStory 2 every day, even for you planning a very interesting gameplay process!
Oct
MapleStory 2 Best Class Guide - Pros & Cons | Skill Show
As you know, after a period of testing, MapleStory 2 was finally released. I believe that many players have been playing this game since the beginning of the test, but for new players, everything is new. The first step to entering the game will face the problem of choosing a class. The following guide will help you better understand MapleStory 2's classes, detailed pros and cons, and a rich video introductions about skills!